Research, Planning & Strategy

Our team of business leaders have decades of global, board-level experience and understand the benefits of using external expertise to support senior leaders, bringing insight and clarity to your current strategy.

With a head for business and a heart for the customer, our experts provide the highest level of insight, to create transformational, customer-focused strategies that deliver results.
We engage with organisations across five key areas of business, which helps to solve their challenges both analytically and creatively. Understanding that each individual organisation has its own unique challenges, our approach keeps the vision and the customer at the heart, ensuring the business understands its purpose and delivers a meaningful customer/client experience. 

Click an area

of our approach model to see how we work.

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Transforming the Commercials Transforming the People Transforming the Vision Transforming the Proposition Transforming the Brand

Transforming the Commercials

Driving sales, improving margin and controlling the costs of delivery are critical in every business. Managing the finances and seeking ways to improve the profitability of the business are therefore priorities for every leadership team.

How we do this:

  • Sales and margin improvements
  • Cost management
  • Performance tracking
  • Forecasting and planning
  • Process and efficiency

Transforming the People

Your people are the most valuable resource in your business and are pivotal in driving change. We work to successfully engage with teams at all levels, delivering transformation through building, managing and engaging with the right individuals to make a difference.

How we do this:

  • Transformation and change management
  • Cultural change programmes
  • Integrated operational people plans
  • Delivering high performing teams
  • Turning on talent through engagement

Transforming the Vision

Transforming the Vision
We with business leaders and senior managers to create or refine the strategy, goals and direction of the business helping to deliver clarity of purpose and momentum across the organisation.

How we do this:

  • Strategy definition and refinement
  • Creating a compelling brand vision
  • Leadership team development and coaching
  • Direction and business momentum

Transforming the Proposition

A compelling proposition is essential to building and growing a successful business. We partner clients to ensure they have the right products, in the right place at the right time, supported by the right service.

How we do this:

  • Synergistic CSR programmes
  • Improved store and product
  • Coherent product range and offer
  • Supply chain improvements
  • Extraordinary customer service delivery

Transforming the Brand

We’re at the forefront of consumer trends and help organisations identify their customer’s wants and needs, ensuring they deliver a genuine and human brand experience.

How we do this:

  • Brand development and refinement
  • Delivering profitable marketing
  • Identity transformation
  • PR & Communications that work
  • Customer engagement