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Placemaking & Public Sector

Our founder, Kate Hardcastle has been a longstanding supporter of UK high streets and has campaigned for changes to policy and management of town and city centres for many years.

She has written and produced numerous articles and broadcast pieces has written and numerous articles and broadcast pieces on the topic, including an ITV Tonight programme and for Forbes.

The Insight with Passion team work with numerous local authorities, landlords and tourist boards to revitalise UK high streets and retail zones. This involves delivering strategies which truly enliven and deliver places that are fit for purpose,  maximising partnerships, boosting the visitor experience and increasing spend, all with a view to improving the long term value and success of both larger and independent retail and hospitality businesses.

Our workshops and seminars bring together organisations from specific communities and sectors, offering tailored solutions whilst helping them to forge collaborative strategies for success.

Access for All

The 5.8m small businesses in the UK make up a vital part of our economy. That’s why we also dedicate over 20% of our time to our Access for All Programme, read more about it here.
related case studies

  • “As an association committed to supporting Farm Shops across the UK, it’s been really helpful to be part of the Access for All scheme. Being able to connect our members with Kate’s expertise and knowledge has been a fantastic resource – especially throughout the challenges that 2020 had to offer! The insights have helped our members take a fresh look at their businesses and make positive plans for the future.”

    The Farm Retail Association

  • “IWP have helped us take a fresh look at our business and brand. Their retail expertise, coupled with a real understanding of consumer marketing have been an invaluable asset to make impactful changes to our business strategy.”

    Matthew Easter, Managing Director Trutex Ltd

  • "As a start up, with a challenging story to tell, DiaryDoll are so grateful to Insight with Passion - and their Access for All scheme - they have helped us open doors and minds, thank you! "

    Diary Doll

  • “Affordable ideas that the smaller business can undertake”

    Business Wales

  • “Truly inspirational and beneficial.” 

    Blackpool Pleasure Beach

  • "Working with Insight with Passion has delivered a better customer experience, a more cohesive buying strategy and importantly, improved financial sustainability for the future of the Lake District National Park."

    Tony Watson, Lake District National Park Authority

  • “The Retail Queen - Kate Hardcastle”

    Radio 4

  • “It was a pleasure to collaborate with Kate & the team at IWP, from the initial brief through to the successful completion of the project, their customer centric approach was exemplary.”

    Seiko