“Following Kate’s success with seven brilliant ‘retail theatre’ workshops, we have invited her back to share the benefits of her valuable insights into great customer service.
“She’s a straight-talking, entertaining and generous speaker; keen to share her wealth of experience and no-nonsense tips on engaging the hearts and minds of customers, in order to grow and sustain successful businesses.
“Excellent customer service is a step-changer, whatever line of business you’re in and Kate’s workshops have already motivated those working in shops, attractions and hotels across Lancashire.”
Ruth Connor, Chief Executive of Marketing Lancashire
“Truly inspirational and beneficial.”
Blackpool Pleasure Beach