Insight with Passion’s Kate Hardcastle will host a series of workshops in Lancashire this September targeted at driving retail excellence in the county.
Marketing Lancashire’s chief executive Ruth Connor said:
“Visitors are already drawn to the county by our award-winning farm and mill shops, garden centres and destination retail outlets, as well as a wealth of quality independent and boutique stores – but in these difficult times, retailers need our support.
“With Kate’s inspiration and expert advice our aim is to help continue to develop this incredibly important sector for the county, and to help retailers thrive, not simply survive.”
The workshops will focus on improving and delivering consistently high standards of service, increasing sales and engaging the hearts and minds of customers.
All businesses attending the workshops will be entered into a draw, with one winner receiving a free and private business consultation with Kate.
“This is your exclusive opportunity to gain access to professional advice and tips to enhance your retail business – and it’s FREE!Whether you own a clothing boutique, farm shop, art gallery or outlet store, this workshop will help you enhance your customers’ experience, by focusing on improving service and building loyalty. Support Marketing Lancashire in promoting Shop Lancashire as part of our strong tourism offer.”
The workshops run as follows:
Monday 2 September 2013 Oswaldtwistle Mills Conference Centre
Tuesday 3 September 2013 Wrightington Hotel, West Lancashire
Thursday 5 September 2013 Brockholes, Nr Samlesbury
Tuesday 10 September 2013 The Dukes, Lancaster
Wednesday 11 September 2013 Paradise Room, Blackpool Pleasure Beach
Tuesday 17 September 2013 Whalley Abbey, Nr Clitheroe
Wednesday 18 September 2013 Barton Grange Garden Centre, Nr Garstang
Registration and further information can be found at http://www.lancashireandblackpool.com/opportunities/retail-workshops