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Twitter Weekly Updates for 2012-10-15

Posted on October 15, 2012 by PaulB

Good to hear @HotelChocolat are providing great customer service: "genuinely apologetic and concerned and not reading from a script" #
Gimme 5! If your business is 1st to pledge a total of 5 hours to @APositiveImage, you'll join our roll of honour & feature online. #raceison #
IWP's @katehardcastle will be offering free retail workshops this month through @Welcome2Yorks: Book: http://t.co/G01EMnNt via @eventbrite #
IWP's Kate Hardcastle to offer free retail workshops through Brand Yorkshire:… http://t.co/OEaNRgoX #
IWP's @katehardcastle will be offering free retail workshops this month through @brandyorkshire: Book: http://t.co/G01EMnNt via @eventbrite #
Insight with Passion are proud to support Positive Image http://t.co/1ZBfrziM #
Download your poster to support the @APositiveImage 'Donate an Hour' incentive: http://t.co/bYgv7a5Q #
Details on the donate an hour incentive for @APositiveImage. Please retweet and pass on to all colleagues #inspiring http://t.co/Jt74Wct1 #
#Retailer in #Yorkshire Fancy a FREE Workshop #gettingbetter amp;stronger courtesy of @welcome2yorks team & Kate Hardcastle http://t.co/dikU4qvY #
Great interview @raymondyiu by @katesilverton1 @bbcradio4 http://t.co/syhlp6jl
Producer #PerminderKhatkar
Kate Hardcastle on @ 16/10 9.15 #
"Apparently we had a mystery shopper and did rather well " – Customer at the Heart winner @CannonHallFarm #greatservicemakesadifference #
Well done to our customer service award winner @teacupandcakes – who won 'Best Casual Dining Venue' award @MFDF12 tonight #congratulations #
http://t.co/VDvindGy #
Julie Etchingham shows her support for Positive Image http://t.co/ivipfNpp #
ITV's @julieetchitv shows support for the @APositiveImage Campaign: http://t.co/twBkSwO7 #
Our customer service champion of champions Heart Gallery http://t.co/fIjSa8o2 #
Our customer service champion of champions @HeartGallery pictured here with their original award on proud display http://t.co/UUErA9MU #
@DMSF_UK @sheldon1creates @JusticeMBE Asta Philpott @hopevarnes are all supporting @APositiveImage campaign – IWP salute you! #inspiring #
A host of new ‘Voices’ announced for the @APositiveImage – http://t.co/H6QxWscN #inspiringconfidence #
A host of new ‘Voices’ announced http://t.co/Wx4kNcYo #
Please support @RSPCABrigShop with @Examiner wishtokens. Simply cut them out and drop at either Huddersfield branch. #everylittlehelps #
@katehardcastle will be back home working with a very special Calderdale charity tonight
Good luck all involved #
@NatalieGraham81 Well done – you deserve it
Team IWP in reply to NatalieGraham81 #
If you follow @katehardcastle & @customer_heart then don't forget to follow us too! #
Our very own @katehardcastle has been speaking to Kate Silverton for a special #BBC programme on #fearoffailure We will share details asap #
@Vectorphoto Don't let @katehardcastle catch you saying that! in reply to Vectorphoto #

Twitter Weekly Updates for 2012-10-08

Posted on October 8, 2012 by PaulB

@Vectorphoto: Well done to @leedsrhinos: were you there? #
"Friendly, helpful, genuinely patient": Congratulations to @CannonHallFarm on a customer at the heart award http://t.co/AhFXl0E1 #
"That extra mile to make sure customers are happy": Congratulations to @GoKartGolf on a customer at the heart award http://t.co/AhFXl0E1 #
"Always service with a smile & a great community spirit": Congratulations to The Shop on a customer at the heart award http://t.co/AhFXl0E1 #
"They were so friendly and knowledgeable": Congratulations to @YSPsculpture on a customer at the heart award http://t.co/AhFXl0E1 #
"Could not have made me feel more of a star": Congratulations to @Moda_Shoes on a customer at the heart award http://t.co/AhFXl0E1 #
Recognising more superb customer service – http://t.co/NOtJPVKO #
Recognising more superb customer service http://t.co/OHhjeetL #
After a superb week naming champion of champions – we have some new customer at the heart award winners to announce #greatcustomerservice #
Great news for IWP's @katehardcastle – as she has made the top 100 business mums shortlist 4 @MumsClub. Look out for further voting details #
In November, we'll be presenting @Ents2012 alongside @ClintonTweet, @Rubywax and many more … #businessexperts #
Please retweet this graphic to help support @APositiveImage #inspireconfidence http://t.co/8zziT7sC #
Donate just one hour of your time to helping someone with their confidence: http://t.co/wZPoQqw7 #positiveimage #donateanhour #
IWP are proud to support the positive image campaign:… http://t.co/iuGtndoz #
Insight with Passion are proud to support Positive Image http://t.co/bYgv7a5Q #
Insight with Passion are proud to support @APositiveImage – a campaign to inspire confidence: http://t.co/9Vyvgnx4 #
Our research: 3/5 consumers believe customer service not seen as being important. answer = our bootcamps bootcamp@insightwithpassion.co.uk #
IWP's Richard Gomersall pictured here presenting at Index 2012, Dubai. Our team also provided free business surgeries http://t.co/j2bLRPMc #
I posted 10 photos on Facebook in the album "Presenting at Index 2012, Dubai" http://t.co/gcuKV8WR #
Keep sending us your customer service stories – good or bad #togetherwecanimproveservice http://t.co/oe468Eac #
http://t.co/r2wPnvi8 http://t.co/sDSSip16 #
Well this is it. The end of International Customer Service week. http://t.co/Qhxfiet8 #
Congratulations to our customer service chmaps @Anonlingerie – now finalists in the Stars underlines best shop awards #NCSW #
http://t.co/yTkNOmBr #
If you are interested in how customer service can help your loyalty, people and profits, contact us: bootcamp@insightwithpassion.co.uk #NCSW #
Remember to let us know about any customer service experiences – good or bad … #NCSW #
Business Mum Awards http://t.co/MR4M6sZ1 #
IWP's @katehardcastle on BBC Radio Leeds today – Listen again to Andrew Edwards, 03/10/2012 http://t.co/0MwnbrNi #
Please help our Founding Partner Kate Hardcastle by voting for her for a Business Mum Award:… http://t.co/fkcwjDTt #
“Independents really are the life blood of our local communities & high streets" IWP's @katehardcastle on our customer service winners #NCSW #
Thanks again to @Johnsteelphoto for documenting our customer service presentation at Kirklees Business Week #NCSW #
http://t.co/ARGNUdXM #
Pictured: Anon Lingerie announce news of their IWP Customer at the Heart Champion of Champions award via Facebook #NCSW http://t.co/UDgLjSml #
Pictured: @HinchliffesFarm announce the news of their IWP Customer at the Heart Champion of Champions award #NCSW http://t.co/z47IZYXK #
Congratulations to @katehardcastle – nominated for a Business Mum Award @MumsClub: Please help us by voting at http://t.co/0erjHAJn #
Thanks to @Ericrestaurant for food at the Fab Fizz Friday event – also receiving great reviews from @riascapandp for meal the night before #
Many thanks to @JasminChadwickP for photographing the Fab Fizz Friday event @katehardcastle @Charity_Angels #accessforall #
Pictured: IWP supported @katehardcastle and @Charity_Angels in their Fab Fizz Friday Event @No10Bar #accessforall http://t.co/1XcyxbWf #
"Very good presentation. No overload of info, the videos great & presentation style was excellent": Feedback from our London work this month #
"Listening to you was a delight and we enjoyed the experience and found it educative". More positive feedback work in Dubai last week. #
Contact one of our team: http://t.co/oe468Eac to ask us anything about how customer service can affect your business #NCSW #
I posted 3 photos on Facebook in the album "Kirklees Business Conference: Kate talks customer service" http://t.co/kJCPUv4v #
IWP Founding Partner @katehardcastle expressing how customer service can help your business #NCSW Pic: @Johnsteelphoto http://t.co/P8MasX6m #
IWP's @katehardcastle & our team can help your business with customer service http://t.co/FBMVyTyk Pic© @Johnsteelphoto http://t.co/qsZcfLCq #
IWP's @katehardcastle pictured presenting on Customer Service at Kirklees Business Week. Thanks to @Johnsteelphoto http://t.co/kd8OfhMS #
What effect does customer service have on our everyday lives? Please help us with our research: http://t.co/wRk7uOq2 #NCSW #
Interested in how your business can achieve more profit through great customer service? Contact our team: bootcamp@insightwithpassion.co.uk #
View all our Customer at the Heart award winners here: http://t.co/p7vmoLZa #NCSW #
Congratulations to our winners of excellence in customer service – http://t.co/lnGF0py4 #
Congratulations to @HeartGallery on winning our customer service champion of champions award – and thank you for all your votes #NCSW #
Congratulations to @HinchliffesFarm on winning a customer service champion of champions award – and thank you for all your votes #NCSW #
IWP's @katehardcastle presents Anon Lingerie with their Customer at the Heart Champion of Champions award #NCSW http://t.co/HeSI8IW3 #
Announcing Our Customer Service Champion of Champion Winners… http://t.co/w2VPoeMi #
Announcing Our Customer Service Champion of Champion Winners http://t.co/vZJzllBS #
Announcing Our Customer Service Champion of Champion Winners http://t.co/0W2Uj0kT #
Celebrating National Customer Service Week http://t.co/luFQw6vF #
Celebrating National Customer Service Week – http://t.co/Sa3xBgZs #
Customer at the Heart » Celebrating National Customer Service Week http://t.co/7v6871yA #
Interested in one of our Customer Service Bootcamps for your business? Get in touch with our team: http://t.co/oe468Eac #NCSW #
Institute of Customer Service – National Customer Service Week: What’s the state of customer service in the UK? http://t.co/dN3mAco5 #
It's National Customer Service Week – Look out for updates from our Customer at the Heart awards this week: @instituteofcs #NCSW #

Twitter Weekly Updates for 2012-10-01

Posted on October 1, 2012 by PaulB

Index 2012 Report | Insight with Passion http://t.co/uFnCJAUW #
Index 2012 Report http://t.co/NwW6D7Tr #
Index 2012 Report http://t.co/UzJkgUUh #
IWP's @richard gomersall presenting at Index in Dubai last wekk http://t.co/Wrc9fQeZ #
Here's IWP's Richard Gomersall presenting last week @INDEXDubai. http://t.co/eno0uM0P #
IWP's @katehardcastle pic'd here @skynews this morning – discussing how
bad weather is affecting homes & businesses http://t.co/sSp23wu3 #
Here's a snap of Richard Gomersall presenting @INDEXDubai. This was Retail Theatre http://t.co/x06Ij4K1 #
Both of Insight's founders, both delivering seminars on business practice, 3000 miles apart today at the same time. How many can say that? #
At lunchtime, co-founder Richard Gomersall is talking about Customer at the Heart in @INDEXDubai in WTC. You can catch one at least, surely! #
This morning @KateHardcastle is on at 9.30 at Kirklees Business Week talking about Customer Bootcamp #
Look out for our new customer service videos: Tomorrow IWP's @katehardcastle presents at Kirklees Business Week #excellentcustomerservice #
Everything need to be customer centric: Tomorrow IWP's @katehardcastle presents at Kirklees Business Week #excellentcustomerservice #
@HomeAdore Hallo, are you guys at INDEX Dubai this year? Would you like a chat with one of our directors about it? #
Consumers tell business “You don’t care enough“ http://t.co/OarNF8sa #
Wow! Lots of people are turning up for our Retail Theatre seminar @INDEXDubai Get your seats while you can! #
Richard Gomersall is starting the Retail Theatre seminar @INDEXDubai in about five minutes. Notepads at the ready #
Winners from our customer service champion of champions will be announced ahead of our customer service month in October #goodluck #
Thank u 2 every1 who cast votes 4 our customer service champion of champions, & good luck to all nominees.Voting is now closed.Winners soon #
Only 3 hours left to vote for your customer service champion of champions: http://t.co/8lyddio4 #
Only 7 hours left to vote for your customer service champion of champions: http://t.co/8lyddio4 #
Only 12 hours left to vote for your customer service champion of champions: http://t.co/8lyddio4 #

Twitter Weekly Updates for 2012-09-24

Posted on September 24, 2012 by PaulB

IWP to present at Kirklees Business Conference, 27th Sep 2012 http://t.co/gEaHDk28 #
Champion fundraisers Kate Hardcastle and Mandy Barwick launch new charity http://t.co/2AHogAiK #
We are supporting @katehardcastle & @Charity_Angels as they launch a series of events for charity, starting Friday: http://t.co/hPNuD9zx #
Who's at Kirklees Business Week this week? IWP will be speaking on Thursday:… http://t.co/hvLRKvid #
We still want your views on customer service ahead of Customer Service Month in October: http://t.co/wRk7uOq2 #customerservice #
Who's at Kirklees Business Week @yorksbizconfs this week? Our very own @katehardcastle is speaking on Thursday: http://t.co/ZsrklyaV #
IWP's Richard Gomersall is @INDEXDubai to present and work with business leaders at our sold out surgeries http://t.co/rC8TKcpT #
@katehardcastle Our town centres CAN thrive, says new report http://t.co/zf4NCFDZ #
Kate's on the telly again! http://t.co/3fkm5lz8 #
Our town centres CAN thrive, says new report http://t.co/zf4NCFDZ #
Waitrose Twitter hashtag invites ridicule http://t.co/oHhsLKny via @guardian #
Please help us find a Champion of Customer Service as we look ahead to Customer Service Month in October: http://t.co/Xw3hZIzf #
Remember, voting closes at midnight on Monday for your chance to name the customer service champion of champions:… http://t.co/Advly9r5 #
Remember, voting closes at midnight on Monday for your chance to name the customer service champion of champions: http://t.co/8lyddio4 #
Ahead of our Customer Service Month in Ocotber – Please let us know your thoughts on customer service:… http://t.co/hBiH9VPp #
Ahead of our Customer Service Month in Ocotber – Please let us know your thoughts on customer service: http://t.co/sjXqv0SC #
What's on at the Kirklees Business Conference 2012? Full guide here – Kirklees Business News http://t.co/Cyq2irDE #
http://t.co/HccRhfUv… http://t.co/8t34UOoo #
Champion fundraisers Kate Hardcastle and Mandy Barwick launch new charity – Local West Yorkshire News: http://t.co/7MCZFbSg #
What do you think is the most important Customer Service skill? http://t.co/CIs5iQyt #
IWP’s Kate Hardcastle continues work with Channel 4′s Battlefront Campaign http://t.co/Huiau7G7 #
http://t.co/Xu5rwnQU http://t.co/GvUIt3ui #
Check out this battlefront page http://t.co/Xu5rwnQU via @battlefrontuk #

Twitter Weekly Updates for 2012-09-17

Posted on September 17, 2012 by PaulB

Please sign up to support the Battlefront Campaign: http://t.co/Nyk3HrBP via @battlefrontuk #
Insight with Passion are currently filming with Channel 4: http://t.co/QPNJV35r http://t.co/xXYxupo8 #
Battlefront are gonna be at Myles' Flash Job. Find out what they'll be up to at http://t.co/QPNJV35r via @battlefrontuk #