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Taking business ‘On the Road’ this Summer

iwpontheroad

Insight with Passion, led by Founding Partner Kate Hardcastle will be heading ‘On the Road’ this Summer – featuring and supporting businesses who are launching themselves or hosting events in the Yorkshire, Lancashire and surrounding areas. The roadshow is sure to attract plenty of attention online and in the press. Combining with the Customer at the Heart awards, please let us know – letsworktogether@whoiskatehardcastle.co.uk or https://twitter.com/insightwpassion if you want to be involved or featured. 

15.05.13: Welcome to Yorkshire workshop, Malton

Welcome to Yorkshire Retail Workshop: 15th May 2013
Malton

Insight with Passion continue their role with Welcome to Yorkshire to offer the latest free retail workshop. Our Founding Partner, and Patron for Yorkshire Kate Hardcastle will present.
Full details and tickets available at http://www.eventbrite.com/event/6207826777/eorg#

Free Retail Workshops with TV Expert

In Yorkshire we have an amazing range of shopping experiences.

As part of a campaign to celebrate the great shopping in the county, Welcome to Yorkshire has joined forces with TV’s queen of customer service Kate Hardcastle from Insight with Passion to offer our members the opportunity to attend one of our exclusive FREE half day workshops.

They will focus on how to create an excellent experience for the customer, and understand their needs to increase your sales.

The workshops will give you even more ideas about how to deliver a consistently high standard of customer service and help you to engage with the hearts and minds of your customers.

Kate Hardcastle is a retail and commercial expert respected nationally and internationally. She is a regular contributor and industry commentator on BBC, ITV, Sky News and many more. Kate advises household names to help them reach more customers, transform the customer experience and become more successful.

Date: The next workshop will take place on Wednesday 15th May at The Palace Cinema, Chancery Lane, Malton, YO17 7HW, 10am-1pm. Lunch is not provided but there are plenty of places to eat near the venue.A series of workshops will be held across the county over the coming months.

 

The event is open to retail businesses who are members of Welcome to Yorkshire. Future workshop dates will be announced shortly. These workshops are very popular and places are limited, one person per organisation will be able to attend the workshops. If you would like an extra place then please let us know and we can add you to the reserve list.

08.05.13: Advantage Travel Conference

Insight with Passion will once again be keynote speakers at Advantage 2013 in Malaga. The conference brings together independent travel agents from across the globe and our team will be advising on customer service, retail theatre, and how to encourage footfall against online bookings.

IWP live on Sky News for Budget Day

Insight with Passion Founding Partner Kate Hardcastle was on hand to advise and express opinion on Budget Day, joining Eamon Holmes and the Sky News Sunrise Team. Video footage coming soon.

What does the budget mean for your business? Get in touch with us letsworktogether@insightwithpassion.co.uk and we’ll guide you through it.

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Watch Kate talking at the weekend ahead of the budget and how it affects women in business.

Kate Hardcastle, Insight with Passion, Sky News 16.03.13: Sky News from Insight with Passion on Vimeo.

The latest from our Access for All campaigns, charities, and businesses

Our Access for All clients are constantly evolving, updating and growing. We take a look at the updates from March 2013 below:

Positive Image Campaign
The campaign continues to grow, with International bases being built, awareness on Channel 5, being part of the Diana Awards and several events through Accentuate the Positive week, as well as a feature in the Daily Express.

Charity Dreamgirls
The girls and volunteers and back and planning concerts for 2013, as well as looking our for 2014 charities. The website has also had a refresh, and information is being added weekly.

Performing Arts etc
Founder Sam Dunkley has announced a new series of events, kicking off with courses at Easter. We’ve supported him through design, print and online.

RSPCA
Look out for the RSPCA unveiling a new series of events to support the charity. We’re helping out on the days, and working with the teams to improve their retail outlets.

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