Free workshop – how to create an excellent customer experience and increase sales.
Welcome to Yorkshire has joined forces with TV’s queen of customer service Kate Hardcastle from Insight with Passion to offer our members the opportunity to attend one of our exclusive FREE half day workshops. Kate Hardcastle is a retail and commercial expert respected nationally and internationally. She is a regular contributor and industry commentator on BBC, ITV, Sky News and many more. Kate advises household names to help them reach more customers, transform the customer experience and become more successful.
The next Workshop will take place on Thursday 25th July, 2013, 10am-1pm at The Deep Business Centre, Hull, HU1 4BG. The workshop will focus on how to create an excellent experience for the customer, and understand their needs to increase your sales. After the workshop, there will be chance for members to visit The Deep, one of the most spectacular aquariums in the world and home to a whopping 6,500 fish including Europe’s only pair of green sawfish, spectacular sharks and rays.
The event is open to businesses who are members of Welcome to Yorkshire. Please note that these workshops are very popular and places are limited, two people per organisation will be able to attend the workshops. If you would like an extra place then please let us know and we can add you to the reserve list.
Find out more at http://wtyretailhull-eorg.eventbrite.com/